How can I pay?

Van der Meer is a Cash & Carry wholesaler where payments must be made in cash or by debit card. In our webshop you can pay with iDEAL, prepayment and credit card.

Automatic debit

In consultation, it is possible to pay by direct debit in both the store and the webshop. For more information, please contact customer service at customerservice@vdmdtg.nl or +31 (0)10-4370505.

Invoices

You will receive a receipt at the checkout. This will be sent to you by e-mail or printed at the checkout. If you miss a receipt, you can contact our customer service.

If you have placed an order in our webshop, you can find the invoices in the webshop under Uw Dashboard → Overzicht facturen.

Credit Notes

If we have your bank account details on file, credit notes will be refunded within one week. If you have not received your refund, there may still be an older outstanding invoice that must be paid before the credit note can be refunded. For more information, please contact our customer service team at klantenservice@vdmdtg.nl or +31 (0)10 437 0505.

Why don’t I receive a credit note if my final invoice is lower than the pro forma invoice?

If there is a difference between the pro forma invoice and the final invoice, we will automatically refund the difference using the same payment method used to pay the pro forma invoice. In this case, no credit note will be issued. The final invoice only includes the goods that were actually shipped and invoiced. Therefore, the amount relating to goods that were not delivered will not appear on a credit note but will be refunded directly.