{"id":3371,"date":"2020-07-06T13:05:58","date_gmt":"2020-07-06T13:05:58","guid":{"rendered":"https:\/\/vandermeerrotterdam.nl\/exchange-returns\/"},"modified":"2020-07-06T13:06:02","modified_gmt":"2020-07-06T13:06:02","slug":"exchange-returns","status":"publish","type":"page","link":"https:\/\/vandermeerrotterdam.nl\/en\/exchange-returns\/","title":{"rendered":"Exchange \/ Returns"},"content":{"rendered":"

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Returns<\/h1>\n

No problem! If you are not satisfied with a product, or the item arrives damaged, it is possible to exchange or return it. The product must meet a number of conditions, depending on the reason for return.<\/p>\n

Is the product broken or damaged?<\/h2>\n
    \n
  1. <\/span>Let us know within 48 hours at <\/span>customerservice@vdmdtg.nl <\/a><\/u><\/span>with a cover letter and photos of the damage (s).<\/span><\/li>\n
  2. <\/span>Return the item within 14 days of the day of receipt with our returnform<\/a>. <\/span><\/li>\n
  3. <\/span>The product must have been purchased from us. <\/span><\/li>\n
  4. <\/span>When returning products in the store, always take the receipt or invoice with you and fill in the return form for quick handling.<\/span><\/li>\n
  5. For returning products via the parcel services, handling costs of \u20ac 2,78 ex VAT will be applied. <\/span><\/span>\n

     <\/p>\n<\/li>\n<\/ol>\n

    Nothing wrong with the product, but still looking for something different?<\/h2>\n
      \n
    1. Send or return your product within 14 days of receipt with the return form. <\/span><\/li>\n
    2. Are you returning the product in the store? Always bring your receipt or invoice with you <\/span>and fill in the return form<\/a> for quick handling.<\/li>\n
    3. The product must have been purchased from us.<\/span><\/li>\n
    4. The product must be <\/em>returned unopened and in the original, undamaged packaging (also free of prices \/ stickers).<\/span><\/li>\n
    5. For returning products via the parcel services, handling costs of \u20ac 2,78 ex VAT will be applied. In all cases, medicines and discounted items cannot<\/strong> be returned! <\/span><\/li>\n<\/ol>\n

      Of course it is possible to return products from both the wholesale and the webshop. For more questions about exchange or return, please contact our customer service at customerservice@vdmdtg.nl<\/a><\/u> or via the contact form below.<\/p>\n

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      <\/i><\/strong><\/h3>\n

      Download the return form<\/strong><\/a><\/p>\n

       <\/p>\n

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      Want to know more about the exchange of products or returns?<\/h1>\n

      Contact us via the form below for all your questions about returns
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      Returns No problem! If you are not satisfied with a product, or the item arrives damaged, it is possible to exchange or return it. The product must meet a number of conditions, depending on the reason for return. Is the product broken or damaged? Let us know within 48 hours at customerservice@vdmdtg.nl with a cover […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3371","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"\nExchange \/ Returns - Van der Meer<\/title>\n<meta name=\"description\" content=\"Easily exchange and return pet supplies from the Van der Meer Rotterdam wholesale and webshop.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vandermeerrotterdam.nl\/en\/exchange-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exchange \/ Returns - 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